Privacy Policy

Mentron KLG, Alpsteinstrasse 35, 9240 Uzwil, Switzerland, email info@mentron.ch, hereinafter referred to as “Mentron”, a company represented by David Piringer and Sara Invernale as responsible persons, is the operator of the website www.mentron.ch and several subdomains, including in particular app.mentron.ch, api.mentron.ch (hereinafter “www.mentron.ch”), and is therefore responsible for the collection, processing, and use of your personal data and for ensuring that data processing complies with applicable law. This privacy policy applies to the website www.mentron.ch and all subdomains.

Your trust is important to Mentron. Mentron takes data protection seriously and ensures appropriate security measures are in place. Mentron naturally complies with the legal provisions of the Swiss Federal Act on Data Protection (FADP), the Swiss Ordinance to the Federal Act on Data Protection (FADP), the Swiss Telecommunications Act (TCA) and, where applicable, other data protection regulations, in particular the General Data Protection Regulation of the European Union (GDPR).

For reasons of better readability, the masculine form is used in this privacy policy for personal designations and specific nouns. Corresponding terms apply to all genders in the sense of equal treatment. The abbreviated form is used for editorial reasons only and does not imply any value judgment.

Please read the following information so that you know what personal data Mentron collects from you and for what purposes it is used.

1) Principles of data processing on www.mentron.ch

The personal data collected on the website www.mentron.ch a) is processed lawfully, in good faith and in a manner that is comprehensible to the data subject. Processing is proportionate. b) is used solely for the performance and processing of the services offered on the website and for related advertising measures to which the user has consented. c) that is inaccurate in relation to the purposes for which it is processed is deleted or corrected without delay. d) is only retained or stored for as long as is necessary for the purposes for which it is processed. e) are processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage. If Mentron collects sensitive personal data on the website (ideological, religious, trade union views, information about health, privacy, or racial or ethnic origin, genetic data, biometric data, data about administrative or criminal proceedings and sanctions, and information about social assistance measures) on the website, the express consent of the person concerned is required and will be obtained in advance.

2) Lawfulness of data processing

By viewing the website www.mentron.ch, the user gives their consent to the processing of personal data concerning them, especially since this can also be assumed to be in the user's overriding interest. The user has the right to revoke their consent at any time (by email to info@mentron.ch). Revoking consent does not affect the lawfulness of processing based on consent before revocation.

3) Scope and purpose of the collection, processing, and use of personal data

a) When visiting www.mentron.ch

When visiting www.mentron.ch, the servers temporarily store each access in a log file. The following data is collected without the user's intervention and stored until it is automatically deleted after 12 months at the latest: - the IP address of the requesting computer, - the date and time of access, - the name and URL of the file accessed, - the website from which the access originated, - the operating system of the accessing computer and the browser used, - the country from which the access originated and the language settings of the browser, and - the name of the Internet access provider. This data is collected and processed for the purpose of enabling the use of the website (connection establishment), ensuring system security and stability, enabling the optimization of the Internet offering, and for internal statistical purposes. In particular, the IP address is used to determine the user's country of residence and to set the language of the website accordingly. Furthermore, the IP address is evaluated in the event of attacks on the network infrastructure of www.mentron.ch and for statistical purposes. In addition, and if the user has consented, Mentron uses so-called pixels and cookies when visiting the website to display personalized advertising and to use web analysis services.

b) When using the contact form

Users have the option of using a contact form to get in touch with Mentron. The following personal data must be entered: - Company, - Title, - First and last name, - Address (street, house number, postal code, city), - Telephone number, and - Email address. Failure to provide this information may hinder Mentron's ability to provide its services. Mentron uses this data solely for the purpose of responding to contact requests in the best possible and personalized manner.

c) When registering for the newsletter

Users have the option of subscribing to the newsletter on the website. Registration is required for this. The following data must be provided during registration: - Company, - Title, - First and last name, and - Email address. The above data is necessary for data processing. Mentron processes this data exclusively in order to better tailor the information and offers sent to the user to their interests. When the user registers for the newsletter, Mentron uses the so-called double opt-in procedure. This means that after registration, Mentron sends the user an email to the specified email address asking them to confirm that they wish to receive the newsletter. Only after confirmation is the user's email address added to the distribution list. The user can revoke their consent at any time with future effect by using the unsubscribe link in the newsletter or by contacting Mentron directly. In the event of revocation, the user's data will be deleted from the newsletter distribution list, unless there is another legal obligation to retain it. By registering, the user grants Mentron their consent to process the data provided for the purpose of sending the newsletter to the address they have provided and for the statistical evaluation of usage behavior and the optimization of the newsletter.Mentron is entitled to commission third parties with the technical implementation of advertising measures and is entitled to pass on the user's data for this purpose. At the end of each newsletter, there is a link that allows the user to unsubscribe from the newsletter at any time. When unsubscribing, the user can voluntarily state the reason for unsubscribing. After unsubscribing, their personal data will be deleted. Further processing will only take place in anonymized form for the purpose of optimizing the newsletter. The newsletter is sent via Mentron's own server, which is hosted by Proton (https://proton.me/).

d) Registration and customer account

You have the option of registering and opening a customer account. To do so, you must provide the following information: - Company name, - Title, - First and last name, - Address (street, house number, postal code, city), - Telephone number, and - Email address. The above data is necessary for data processing. Mentron processes this data exclusively to personalize the information and offers sent to you and to better tailor them to your interests. By registering, you give Mentron your consent to process the data provided for the regular sending of promotional campaigns (online or print) to the address you have provided and for the statistical evaluation of usage behavior. This consent constitutes the legal basis for the processing of your data within the meaning of Art. 6 (1) lit. a GDPR. Mentron is entitled to commission third parties with the technical implementation of advertising measures and is entitled to pass on your data for this purpose. You can revoke your consent to the processing of your data at any time (at info@mentron.ch). Once you have revoked your consent, your personal data will be deleted.

4) Use of your data for advertising purposes

Mentron may use the personal data of users of www.mentron.ch to advertise its services (online and/or print advertising, etc.). Mentron is permitted to pass on personal data to third parties acting on behalf of Mentron for this purpose. By using the website, the user expressly agrees to this use of their data.

5) Integration of third-party services and content and/or transfer of data to third parties

It may happen that content or services from third-party providers, such as city maps or fonts from other websites, are integrated into Mentron's online offering. The integration of content from such third-party providers always requires that they perceive the IP address of the users. Without the IP address, the content cannot be sent to the respective browser. The IP address is therefore necessary for the display of this content. Furthermore, third-party providers may set their own cookies and process user data for their own purposes. Usage profiles may be created from the processed data. Mentron uses this content in a manner that is as data-efficient and data-avoiding as possible and selects reliable third-party providers with regard to data security. Mentron Online may also forward data collected via this website to third-party providers, including those outside the EU. The following overview provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on their data processing: External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”).Google Fonts are hosted on our own servers. External fonts from Adobe, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Privacy policy: https://www.adobe.com/ch_de/privacy/policies/adobe-fonts.html. Fonts from fonts.com, a service provided by Monotype Imaging Inc., for the visualization of fonts. Privacy policy: https://www.monotype.com/legal/privacy-policy. On this website, Mentron uses OpenStreetMap, a free project that collects and structures freely usable geodata and stores it in a database for use by anyone. This data is available under a free license, the Open Database License. The OpenStreetMap privacy policy can be found at: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

6) Disclosure of data to third parties

Mentron will only disclose your personal data if you have expressly consented to this, if there is a legal obligation to do so, or if this is necessary to enforce Mentron's rights, in particular to enforce claims arising from its relationship with you. In addition, Mentron will disclose your data to third parties to the extent necessary for the use of the website to provide the services you have requested and to analyze your user behavior. To the extent necessary for the purposes mentioned in sentence 1, the data may also be transferred abroad. If the website contains links to third-party websites, Mentron has no influence on the collection, processing, storage, or use of personal data by the third party after you click on these links and Mentron accepts no responsibility for this.

7) Data security

Mentron uses appropriate technical and organizational security measures to protect your stored personal data against manipulation, partial or complete loss, and unauthorized access by third parties. The security measures are continuously improved in line with technological developments. You should always treat your payment information as confidential and close the browser window when you have finished communicating with Mentron, especially if you share your computer with others. Mentron also takes internal data protection very seriously. Employees and contracted service providers are obliged to maintain confidentiality and comply with data protection regulations.

8) Cookies

Cookies help in many ways to make your visit to the website easier, more enjoyable, and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit the website. Cookies do not damage your computer's hard drive, nor do they transmit any personal data about users to Mentron. Mentron uses cookies, for example, to better tailor the information, offers, and advertising displayed to you to your individual interests. The use of cookies does not result in Mentron receiving new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. Deactivating cookies may mean that you cannot use all the functions of the website. The following cookies are used on www.mentron.ch: - Mentron_Data, storage period 12 months

9) Secure data transmission with SSL

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to Mentron cannot be read by third parties.

10) Tracking tools

Mentron uses tracking tools on its website. These tracking tools monitor your surfing behavior. This monitoring is carried out for the purpose of designing the website in line with user requirements and continuously optimizing it. In this context, pseudonymized usage profiles are created and small text files stored on your computer (“cookies”) are used. Google Analytics This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies,” text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Mentron has also added the code “anonymizeIP” to Google Analytics on this website. This guarantees that your IP address is masked so that all data is collected anonymously. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of Mentron, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide Mentron with other services related to website activity and internet usage. You can prevent the storage of cookies by adjusting your browser software settings accordingly. However, Mentron points out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by inserting <a href="javascript:gaOptout()">click this link</a>. An opt-out cookie is set to prevent your data from being collected in future when you visit this website. The opt-out cookie is only valid in this browser and only for this website and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again. [Note: Information on integrating the opt-out cookie can be found at: https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable]. Mentron also uses Google Analytics to evaluate data from DoubleClick cookies and ads for statistical purposes. If you do not want this, you can deactivate it via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de).

11) Social media plug-ins

The social plug-ins described below are used on the website. The plug-ins are deactivated by default on the website and therefore do not send any data. You can activate the plug-ins by clicking on the corresponding social media button. When these plug-ins are activated, your browser establishes a direct connection to the servers of the respective social network as soon as you visit the website. The content of the plugin is transmitted directly from the social network to your browser and integrated into the website. The plugins can be deactivated again with a single click. Further information can be found in the privacy policy of the respective service. a) Plugins from LinkedIn This website uses plugins from the social network LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”). You can recognize LinkedIn plugins by the corresponding logo or the “Recommend” button. Please note that when you visit the website, the plugin establishes a connection between your Internet browser and the LinkedIn server. LinkedIn is thus informed that the website has been visited with your IP address. If you click on the LinkedIn “Recommend” button while logged into your LinkedIn account, you have the option of linking content from the website to your LinkedIn profile page. This allows LinkedIn to associate your visit to the website with you or your user account. Mentron has no knowledge of the content of the data transmitted or its use by LinkedIn. Further details on the collection of data and your legal options and settings options can be found at http://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv. b) Instagram plugins Functions of the Instagram service are integrated into the Mentron website. These functions are offered by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA-94025, USA. If you are logged into your Instagram account, you can link the content of the website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to the website with your user account. Mentron would like to point out that Mentron, as the provider of the website, has no knowledge of the content of the data transmitted or its use by Instagram. For more information, please refer to Instagram's privacy policy: https://instagram.com/about/legal/privacy/

12) Transfer of personal data abroad

Mentron is also entitled to transfer your personal data to third-party companies (contracted service providers) abroad, provided that this is necessary for the data processing described in this privacy policy and does not seriously jeopardize the privacy of the persons concerned. These third-party companies are obliged to protect data to the same extent as Mentron. If the level of data protection in a country does not correspond to that in Switzerland or Europe, Mentron will contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times. The user expressly agrees to this, where necessary. Users residing in a member state of the EU or Switzerland are advised that, from the perspective of the European Union, the USA does not have an adequate level of data protection.On July 10, 2023, the new Data Privacy Framework (data protection agreement between the EU and the US) came into force. US companies can join the framework by committing to comply with data protection regulations. This makes data transfers to the US much easier. US companies can certify their participation in the data protection framework through certification. The agreement is administered by the US Department of Commerce, which also processes and monitors certification applications. Mentron transfers data to the US to appropriately certified companies whenever possible. If this is not the case, there is a risk that user data will be processed by authorities for control and surveillance purposes, possibly without the possibility of legal recourse.

13) Right to information, correction, deletion, and restriction of processing; right to data portability

You have the right to request information about the personal data stored about you by Mentron free of charge. In addition, you have the right to have inaccurate data corrected and the right to have your personal data deleted, provided that this does not conflict with any legal retention obligations or any legal grounds that allow Mentron to process the data. You also have the right to request a restriction of data processing and to object to data processing. You also have the right to request the return of the data you have provided to Mentron. Upon request, Mentron will also transfer the data to a third party of your choice. You have the right to receive the data in a commonly used file format. You can contact Mentron for the above purposes at the email address info@mentron.ch. Mentron may, at its discretion, request proof of identity in order to process your requests. You can also inform Mentron what should happen to your data after your death by providing appropriate instructions.

14) General disclaimer

All information on Mentron's website has been carefully checked. Mentron endeavors to provide information that is up-to-date, accurate, and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that Mentron cannot guarantee the completeness, accuracy, and timeliness of information, including journalistic and editorial content. Liability claims arising from material or immaterial damage caused by the use of the information provided are excluded, unless there is evidence of wilful intent or gross negligence. Mentron may change or delete texts at its own discretion and without notice and is not obliged to update the content of this website. The use of or access to this website is at the visitor's own risk.Mentron, its clients, or partners are not responsible for damages, such as direct, indirect, incidental, specific, or consequential damages, allegedly caused by visiting this website and therefore accept no liability for such damages. Mentron also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked sites are solely responsible for their content. Mentron expressly distances itself from all third-party content that may be relevant under criminal or civil law or that violates public decency.

15) Data retention

Mentron only stores personal data for as long as is necessary to use the above-mentioned tracking, advertising, and analysis services within the scope of legitimate interest, to perform the services you have requested or to which you have given your consent to the extent mentioned above, and to comply with legal obligations.

16) Right to lodge a complaint with a data protection supervisory authority

If you are a resident of an EU country, you have the right to lodge a complaint about Mentron's data processing with the competent data protection supervisory authority at your place of residence at any time. If you are resident in Switzerland, you have the right to lodge a complaint about Mentron's data processing with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern, at any time.

17) Changes to this privacy policy

This privacy policy is not part of any contract. We may amend this privacy policy at any time. The version published on this website is the current version.

18) Authoritative version

If this privacy policy is translated into different languages, only the German version is authoritative.